Having a family doctor is more important than one might initially think. They provide continuity and care while managing a comprehensive health strategy.

At Hitchcock Family Pharmacy, we’ve chosen to do things differently. We don’t accept insurance. Not because we can’t, but because we believe there’s a better way. And the result? Patients get clear prices, faster service, and real human care. In many cases, they even pay less than they would with insurance. Here’s why skipping the middlemen puts you back in control of your health. ⸻ Isn’t insurance supposed to make prescriptions cheaper? That’s the idea. But in reality, insurance often adds layers of cost and complexity that hurt everyone involved. When you fill a prescription at a typical chain pharmacy using insurance, a company called a Pharmacy Benefit Manager (PBM) gets involved. They decide which medications are “covered,” how much the pharmacy gets reimbursed, and what you end up paying. They can delay or deny medications your doctor recommends. And the final price at the register is often a surprise, even to the pharmacist. So even if your medication is technically covered, you might still overpay or walk away empty-handed. ⸻ Our approach is simpler. And it works. We work directly with patients and their doctors. No PBMs. No insurance games. This means: • You see the full price up front, with no surprises • If your doctor writes a prescription, we fill it • You’re not stuck waiting on prior authorizations • You can pick up meds same day or have them delivered • You’ll talk to real people who know your name Our pricing is often equal to or better than what you’d pay using a discount card like GoodRx. And we don’t play bait-and-switch pricing games. ⸻ What this means for doctors too We’re proud to support direct primary care practices, but we also work with traditional insurance-based clinics every day. Doctors are tired of wasting time on pharmacy red tape. Prior auth forms, phone tag, delays… It’s exhausting. When you send a prescription to Hitchcock Pharmacy, we get it filled quickly. We’re easy to reach, easy to work with, and always focused on what’s best for the patient. You don’t have to change your practice model to work with us. We’re just here to make your life easier. ⸻ Healthcare should be personal. So should your pharmacy. We didn’t build our pharmacy to fit into a broken system. We built it to fix what’s broken. No corporate call centers. No surprise charges. No runaround. Just fast, personal, affordable care from people who truly want to help. ⸻ Ready to try something different? 📬 Transfer your prescriptions today 📱 Set up refills or home delivery 🏥 Clinic or physician? Reach out and let’s work together

The information you share with your primary doctor during your first appointment can lay the foundation for a successful healthcare experience.

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