Why We Don’t Take Insurance — And Why That’s Better for You

7071424396 • October 22, 2025

This is a subtitle for your new post

At Hitchcock Family Pharmacy, we’ve chosen to do things differently.

We don’t accept insurance. Not because we can’t, but because we believe there’s a better way.

And the result?
Patients get clear prices, faster service, and real human care. In many cases, they even pay less than they would with insurance.

Here’s why skipping the middlemen puts you back in control of your health.


Isn’t insurance supposed to make prescriptions cheaper?

That’s the idea. But in reality, insurance often adds layers of cost and complexity that hurt everyone involved.

When you fill a prescription at a typical chain pharmacy using insurance, a company called a Pharmacy Benefit Manager (PBM) gets involved. They decide which medications are “covered,” how much the pharmacy gets reimbursed, and what you end up paying.

They can delay or deny medications your doctor recommends. And the final price at the register is often a surprise, even to the pharmacist.

So even if your medication is technically covered, you might still overpay or walk away empty-handed.


Our approach is simpler. And it works.

We work directly with patients and their doctors. No PBMs. No insurance games.

This means:
 • You see the full price up front, with no surprises
 • If your doctor writes a prescription, we fill it
 • You’re not stuck waiting on prior authorizations
 • You can pick up meds same day or have them delivered
 • You’ll talk to real people who know your name

Our pricing is often equal to or better than what you’d pay using a discount card like GoodRx. And we don’t play bait-and-switch pricing games.


What this means for doctors too

We’re proud to support direct primary care practices, but we also work with traditional insurance-based clinics every day.

Doctors are tired of wasting time on pharmacy red tape. Prior auth forms, phone tag, delays… It’s exhausting.

When you send a prescription to Hitchcock Pharmacy, we get it filled quickly. We’re easy to reach, easy to work with, and always focused on what’s best for the patient.

You don’t have to change your practice model to work with us. We’re just here to make your life easier.


Healthcare should be personal. So should your pharmacy.

We didn’t build our pharmacy to fit into a broken system. We built it to fix what’s broken.

No corporate call centers. No surprise charges. No runaround.

Just fast, personal, affordable care from people who truly want to help.


Ready to try something different?

📬 Transfer your prescriptions today
📱 Set up refills or home delivery
🏥 Clinic or physician? Reach out and let’s work together
primary doctor
July 1, 2025
The information you share with your primary doctor during your first appointment can lay the foundation for a successful healthcare experience.
physical therapy
February 27, 2025
Are you wondering how physical therapy impacts quality of life? Read this blog or contact us to learn about the benefits of physical therapy!
family care physicians
December 27, 2024
Check out our blog for some common childhood sicknesses along with some signs that indicate your child should see family care physicians.
family doctor
August 26, 2024
In this article, we discuss three tips you can employ in your search to find the best family doctor for your family's needs.
family doctors
June 20, 2024
As your child is growing up, the number of visits they make to their family doctors will vary depending on their age and development.
family care physician
April 25, 2024
Want to learn about the importance of preventative medical care? Read our blog. Contact our family care physician to schedule an appointment.
primary doctor
February 23, 2024
Visiting a primary doctor can be an important way to stay healthy. Let's look at some key reasons why you should prioritize regular doctor visits.
internal medicine
December 26, 2023
There are a few conditions you may have that an experienced internal medicine team can help treat. Keep reading or contact us today to learn more.
family care physician
August 11, 2023
Check out our post to learn how a family care physician can save your life. Contact us today if you're in need of our services.
primary doctor
June 15, 2023
Developing healthy coping mechanisms for stress and anxiety is important. Read more here about why you should work with your primary doctor to do so.