A Better Way to Care for You and Your Family

As Tennessee’s first Direct Primary Care practice — and now home to affordable imaging and pharmacy services — we make high-quality healthcare personal, accessible, and straightforward.

Enroll in DPC

*Please allow 1-2 business days for your enrollment to be processed.

What Makes Us Different

We offer a new kind of healthcare—transparent, connected, and built around you. Whether you’re looking for a better primary care experience, need affordable imaging, or want access to wholesale prescriptions, our services are available individually or together. With no insurance required and a focus on lasting doctor-patient relationships, we make it easier to get the care you need, when you need it.

Board Certified Physicians
Transparent Pricing
Membership Based - No Insurance Hassles
Wholesale Medication Pricing
Affordable and Accessible Imaging

Our Mission

We are committed to restoring trust, simplicity, and humanity to healthcare by directly partnering with individuals to prioritize their well-being above all else.

Direct Primary Care
Membership Required
As a member of our practice, you’ll have access to some of the best and most personalized medical care. We provide an emphasis on transparent pricing and care that focuses on you and your family.
Family Medicine
Membership Required
Pediatric Medicine
Membership Required
Internal Medicine
Membership Required
Women’s Health
Membership Required
Pharmacy
Membership Not Required
Medications can be a vital part of staying healthy. We make it as convenient and affordable as possible to get the most common medications by offering wholesale pricing and after-hours pickup, sometimes even same day — no insurance or membership needed.
Radiology
Membership Not Required
Imaging can be a crucial part of diagnosing and managing your health, and we make it simple and affordable. We offer CT, X-ray, and ultrasound with transparent pricing and quick turnaround — no insurance or membership needed.
Cervical Dysplasia
Membership Not Required
The experience of being diagnosed with cervical dysplasia can be overwhelming. Let us guide you through it with personalized care and treatment options. From advanced diagnostic procedures like colposcopy to topical treatment methods like imiquimod treatment, we’ll help you find your ideal treatment plan — no insurance or membership needed.

Who We Serve

We serve the community; it’s as simple as that. We’re here for people who are tired of healthcare that feels impersonal, expensive, or confusing. Whether you’re looking for a long-term relationship with a physician, affordable imaging without surprise bills, or transparent pharmacy pricing, we offer a better way forward.

  • Individuals and families seeking a more personal, relationship-based approach to medical care
  • Patients without insurance who still want affordable, high-quality healthcare, imaging, and medications
  • Those with insurance and high deductibles, looking for upfront pricing and lower out-of-pocket costs
  • People who need imaging services like CT, X-ray, or ultrasound — fast, affordable, and without the red tape
  • Patients who value time with their physician and don’t want to be rushed or bounced between providers
  • Anyone who’s tired of long pharmacy lines and inflated drug prices — and wants access to wholesale pricing
  • Employers looking for a better healthcare solution for their team—one that improves outcomes and cuts costs
  • People who want healthcare that’s simple, transparent, and focused on what really matters: their well-being

PRIMARY CARE

Primary care is patient-centered, comprehensive healthcare that addresses diverse health needs and serves as the first point of contact and ongoing care partner.

PHARMACY

Pharmacy is the field of health science concerned with the preparation, dispensing, and appropriate use of medications to support patient care and improve health outcomes.

RADIOLOGY

Radiology is a medical specialty that uses imaging techniques like X-rays, MRI, and CT scans to diagnose and treat diseases.

CERVICAL DYSPLASIA

Cervical dysplasia is the abnormal growth of cells on the cervix, often caused by HPV, which can lead to cervical cancer if untreated.

Our Team Our Office Our Story

Testimonials

What Our Patients are Saying
“It's like having a brother-in-law who's a doctor!”
— Steven
“Highly recommended for any and all people looking for quality healthcare.”
“Very kind and accommodating. Quick responses/results.”
— Naomi M.
“Dr. Sanders is great!”
“She also responds quickly to my emails. I love the personalized care that I receive at Hitchcock Family Medicine.”
— Amy G.
“Dr. Sanders! She went above and beyond before, during and after my surgery.”
“She listens and truly cares. I do and will highly recommend her!”
— Jessica S.
“Hitchcock Direct Imaging is fast, friendly and extremely affordable compared to other imaging centers in Chattanooga.”
“I’ve had to use them 3 times and each time has been a stress free and easy experience. Highly recommend. Especially if you don’t have insurance or you have high co-pays or deductible.”
— Carien H.
“After my first visit with Dr. Torbett, I knew I found 'the one' (doctor).”
“I've searched for a primary care doctor in Chattanooga for the past 8 years & really wish I would have started my search with Hitchcock Family Medicine. Alas, a doctor who is thorough & actually cares about helping me with my health goals!”
— Jordan G.
“During my time with Hitchcock Family Medicine, I have received nothing but excellent care!”
“If you are looking for a good PCP, Doctor Ashley Sanders is top notch and thorough. The monthly payment plan also makes it easier to afford, especially in an emergency.”
— Mark L.
“The team at Hitchcock Family Pharmacy has saved us and everyone we’ve referred thousands of dollars in Rx costs.”
“Drug plans through insurance or Medicare do not mean cheaper costs on medications! If anyone you know has monthly prescriptions, check pricing and options with HFP before filling the next Rx!”
— Kristopher P.
“Hitchcock Family Medicine has been a blessing to me!”
“My new doctor totally understands me and what I need. He is always available via phone or in person to help me. He is everything a doctor should be!”
— Lesa N.
“Dr. Shepherd was amazing. Clean, welcoming, and friendly setting.”
“He spent so much time on me while l was in his office and then called me personally with all my follow up information just hours after my appointment. Would highly recommend.”
— JMG
From the Blog

Want More Information?

Whether you’re curious about starting a primary care membership, in need of imaging, or want to check pharmacy prices – we’d love to hear from you.

Send a Message